Scanner issue

I have a bar-code scanner, Honeywell 1300G. My computer recognizes that the device is connected and working, but BTTHC doesn't detect it! I've updated drivers and restarted and all that jazz. Halp!

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  • 0

    Hello Curtis:

    Glad we were able to confirm over the weekend that your new scanner is indeed working with BioTrack.

    If you are having any other issues with your scanner or any other part of BioTrack, please feel free to click on "Submit a Request" at the top of this page and tell us about it. 

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